We supply direct to the public and to trade (bike shops) via Motoxparts website. We hold a large number of the items diplayed on our website but understandably we cannot hold everything so there are items that will be delivered direct to the customer from our suppliers. Generally they are on the same shipping terms.
NZ Customers
Standard Courier Address:

$5.00 flat shipping rate, this is any weight or size. 

Most items are sent using Courier Post overnight service so it should be in your hands the next day (overnight Monday - Thursday and if ordered on Friday you should receive the goods the following Monday - Note: Courier Post does not deliver on public holidays)

Orders under $250 are sent 'non signature'. Please add any specific instruction for your order via the delivery instruction box at checkout e.g. "leave at back door". If you wish to have 'signature required' for your order please select this option at checkout. If you select 'signature required' and are not home to receive your order a courier call to collect card will be left.  It is recommended for high-value orders that a signature is obtained. You may have an alternative address e.g. work address the order can be sent to. If sending to a work address please ensure you put the workplace name on the order. Some couriers will not deliver if a workplace is not noted.

If  your parcel is large/heavy (larger than a overnight courier bag) it will be despatched on a 2-3 day courier service with Courier Post/Post Haste. Please also scroll down for dangerous goods shipping information.

Rural Courier Address:

$8.00 flat shipping rate, this is any weight or size. 

This is dispatched the same day from Motoxparts however rural courier delivery can take up to 2-3 days longer from the time it leaves our Distribution Centre depending on where you are in the country and whether your order is sent out in an overnight courier bag/satchel or boxed.

Australia Customers

$10.00 flat shipping rate by air, any weight or size.

Track/Trace door-door by air 5 - 7 working days delivery time for most. Note: Delivery times noted are for city addresses, outside these areas shipping times may be longer. 

Australian customers can pay online only with a Master/Visa credit or debit card.

Australia Customs/Duties: Some orders may incur customs taxes in Australia. This is up to the customer to pay. Motoxparts has no control over these taxes and cannot advise what they will be once your parcel has arrived in Australia. 


If your parcel contains aerosol sprays, air filter oil or air filter cleaner and Lithium batteries, delivery will take 2-3 days longer as these items are classed as dangerous goods and different freight methods are required. You can still track your order through Courier-Post. We cannot ship these items to Australia.

Mountain Bikes/E Bikes

These will arrive boxed and require some assembly (Bars, pedals, seat, wheels). We recommend this is done by a qualified bike mechanic.

Please note - Shipping times do not include weekends or public holiday dates. After public holiday weekends or holiday dates, shipping may take 1-2 days longer than normal to get to you as the courier system can get overloaded. Once the package leaves us it is then out of our control. We disptach on the day up to 3.30pm weekdays (excluding public holidays) and really hope the Courier can deliver the service we pay for but unfortunately there are times when this may not happen.