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Motoxparts Distribution Centre

No door sales or pick-ups, we do not take cash or have payment facilities on the premises, this is distribution only no public access at all – please order online. If someone does come to the premises it is fully enclosed, if someone knocks on the door or calls on a phone from the car park no one will answer – Motoxparts is online ordering and courier dispatch only.

Motoxparts does not take orders over the phone, all orders are to be placed by the Motoxparts website (this site).

Motoxparts only state all below, as this will help make our customers lives easy and not waste them time.

Very important - Please Read Before calling or emailing - All parts Motoxparts stock are on this website (we do not order in parts) Check this website for the part/parts required before calling. If we are asked about a part/parts we do not stock we may not answer. It is very easy to check just use Make-Model-Year "Parts Finder" near the top of this page.

Please read if asking if an item is in stock or not

Note: If you can buy an item on the website that means the item is in stock now. So please order it online as it will be faster. Once paid it will be dispatched that day as long as paid for before 3.30pm (if an item is not in stock a "Notify Me" notice will be shown, you can fill out this form and you will be sent an email when item is back in stock)
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Please Read Before Emailing - If we do not reply below is why

Motoxparts only state all below, as this will help make our customers lives easy and not waste them time.

Please do not email or call about models/years that are not listed in the "Make-Model-Year" Parts Finder at Motoxparts. All items we stock are on the Motoxparts website. If you cannot find the part or model-year you require that means we do not stock it. So please do not ask as the answer will be no!

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If we are asked about parts, not on this site or models-years that are not shown in the Parts Finder we will not answer the email or return the call - That is because we do not stock it and cannot supply it - We do not special order in items. So please do not ask as the answer will be NO! – We only state this as asking will waste your time and our time. All Motoxparts stock is listed on this website.

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Please use Motoxparts "Parts Finder" to view all parts we stock before calling or emailing. The Parts Finder is found near the top of this page (this can also be found on most pages near the top)

Motoxparts Distribution Centre (No door sales or pick-ups, no public access at al)
Motoxparts LTD
12B John Glenn Ave
Rosedale
Albany
North Shore
Auckland 0632
New Zealand

Phone calls can take 48hrs+ (MXP working hours) for a reply - email is faster

If you are inquiring about an out of stock item - If it is listed as out of stock please use the 'notify me' button on the product page and you will be emailed as soon as the item is available again.

Note: You do not have to join or make an account to buy from Motoxparts, just add items to the basket and pay at the checkout - easy as that.

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Motoxparts does not take orders over the phone, all orders are to be placed by using the Motoxparts website (this site)

All enquiries are by email only and may take up to 48+ hours (Motoxparts business hours) to receive a reply.

Motoxparts reply by email only

  • Make sure a detailed message is sent, including the goods required, make-model-year goods are required for. (if not Motoxparts may not answer)
  • If enquiring an about an order the order number must be given, if unsure this can be found in your account at Motoxparts (if not Motoxparts may not answer)

If enquiring about delivery times Click Here

  • If enquiring to see if goods have been dispatched please login into your Motoxparts account. Daily courier track/trace details are not unloaded until 5pm (MXP working days) so you may have to wait until then to check.

Very important - Please Read Before calling or emailing - All parts Motoxparts stock are on this website (we do not order in parts) Check this website for the part/parts required before calling. If we are asked about a part/parts we do not stock we most likely will not answer. It is very easy to check what Motoxparts stock just use Make-Model-Year "Parts Finder" near the top of this page.

If enquiring about where my goods are or delivery time - login into your Motoxparts account. This has all this information once goods have been dispatched

If you are going to an enquiry about a tracking number or where my goods are pleased login your Motoxparts account. This has all the details once the goods have been dispatched. If an email is sent asking about this it may take 48hrs to answer (MXP working hours). It is faster and easier to use your account

Trade Me Questions read - Do not ask about items on Trade Me by email as Motoxparts will not answer, all parts that are on trade me can be found on this website and purchased from it. As for full engine kits, these are only available for some models, if not shown on Motoxparts website for the model you require it will not be available. Engine parts can be purchased separately and when to put together will be the same price as a kit anyway.

Please Do Not Ask About Parts or Models Not Listed - Please look on Motoxparts site before asking about parts for your bike - If asked about parts or models not listed, Motoxparts most likely will not answer as if not on the site Motoxparts cannot supply. So please save time and look first, if you cannot find please do not ask. If asked and you do not receive a reply to your email the answer will be no, easy as that.

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